TAMU WAN/TTVN Network Monitoring
Customer Site Status and Utilization
TTVN/WAN MRTG Graphs (Authorized IP's Only. Request access from WAN)
NOC BigBrother + Weather
TTVN WAN Support and Help Desk
Outages and Critical Issues
Call (979)845-8437 or (979)458-1152
Assistance and Questions
Send an Email to 'WAN @ TTVN.TAMUS.EDU'
Problems and Changes
TAMU Help Desk Central.
Open a ServiceNow Ticket under
First check the WAN graphs to see if the problem was detected.
Make sure you provide Ping and Traceroute reports,
"SHOW" status of local equipment, description of problem and
time the problem occurred when reporting a problem involving outages, 'slowness', degraded service etc.
Subscribe to the TTVN WAN Listserve to receive notices via email. Send SUBSCRIBE TTVN-WAN to listserv @listserv.tamu.edu